The easiest way to manage your restaurant's waitlist
Keep every walk-in organized from one live dashboard. Add guests in seconds, send automatic text updates, seat tables with one click, and make every busy shift easier to manage.
Replace paper lists with a live queue
Keep every waiting party organized from one simple dashboard. Add guests in seconds, see who's next, track live wait times, and seat tables with a single click.
Keep guests updated without extra work
Automatic confirmation and "table almost ready" texts keep guests informed every step of the way, so your staff spends less time answering questions and more time serving tables.
Run smoother during every rush
Set accurate wait times
Configure your average wait per party and let Per Diem calculate estimated wait times automatically for both guests and staff.
Prevent long, unmanageable lines
Limit how many parties can join the list at once and keep your dining room manageable, even during your busiest hours.
Seat tables with one click
Seat parties with one click and instantly update your live queue without extra cleanup or manual tracking.
Turn every walk in into a returning guest
Every phone number automatically matches an existing customer or creates a new profile, helping you grow your guest database without adding work for your staff.
Customize every location independently
Adjust wait times, capacity, party limits, SMS messages, and notification timing for each restaurant location, all from one dashboard.
Ready to modernize your restaurant waitlist?
Whether you operate one store or multiple locations, we'll show you how Per Diem helps you manage every waitlist with less effort.
The best businesses on Square use Per Diem
As Plomo Quesadillas scaled up, orders started coming in from everywhere. Per Diem brought it all into a single system, so the team could stay organized instead of juggling multiple platforms.
Plomo Quesadillas
57%
Retention
27%
Conversion rate
72%
Checkout success rate
Related content
up to 15%
Restaurants using online waitlists have seen up to 15% faster table turnover.
FAQ
How does the restaurant waitlist work?
Staff simply add guests to the waitlist using their phone number and party size. Per Diem tracks each party in a live queue, calculates estimated wait times, and automatically notifies guests when their table is almost ready.
Can guests receive text message updates?
Yes. Guests automatically receive a confirmation when they join the waitlist and another text when their table is nearly ready. Restaurants can customize both messages to match their brand.
Can I customize wait times and notification settings?
Absolutely. Each location can set its own estimated wait time per party, notification trigger, maximum party size, and maximum waitlist capacity.
Can I limit how many guests join the waitlist?
Yes. Restaurants can define the maximum number of parties allowed on the waitlist, helping prevent overcrowding during busy service periods.