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Mobile apps made to order
Your customers live on mobile. Your business should too. Give them a branded mobile app that remembers their usual. Square POS integrated, built in 24 hours.
The easiest way to manage your restaurant's waitlist
Keep every walk-in organized from one live dashboard. Add guests in seconds, send automatic text updates, seat tables with one click, and make every busy shift easier to manage.
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Replace paper lists with a live queue
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Keep every waiting party organized from one simple dashboard. Add guests in seconds, see who's next, track live wait times, and seat tables with a single click.
Keep guests updated without extra work
Automatic confirmation and "table almost ready" texts keep guests informed every step of the way, so your staff spends less time answering questions and more time serving tables.
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Run smoother during every rush
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Set accurate wait times
Configure your average wait per party and let Per Diem calculate estimated wait times automatically for both guests and staff.
Prevent long, unmanageable lines
Limit how many parties can join the list at once and keep your dining room manageable, even during your busiest hours.
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Seat tables with one click
Seat parties with one click and instantly update your live queue without extra cleanup or manual tracking.
Turn every walk in into a returning guest
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Every phone number automatically matches an existing customer or creates a new profile, helping you grow your guest database without adding work for your staff.
Customize every location independently
Adjust wait times, capacity, party limits, SMS messages, and notification timing for each restaurant location, all from one dashboard.
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How Olive Garden keeps waitlists moving
Olive Garden lets guests join the waitlist before they arrive, track their place in line, and receive a text when their table is ready. Smart waitlist management helps reduce no shows, improve table turnover, and create a smoother guest experience.
Olive Garden
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25%
fewer walkaways
15%
faster table turns
10min
table hold window
52%
Retention
27%
Conversion rate
72%
Checkout success rate
See everything that works with Square
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From menus and modifiers to loyalty, payments, CRM, and websites, Per Diem is built around Square to keep your business running from one source of truth.
Related content
up to 15%
Restaurants using online waitlists have seen up to 15% faster table turnover.
FAQ
How does the restaurant waitlist work?
Staff simply add guests to the waitlist using their phone number and party size. Per Diem tracks each party in a live queue, calculates estimated wait times, and automatically notifies guests when their table is almost ready.
Can guests receive text message updates?
Yes. Guests automatically receive a confirmation when they join the waitlist and another text when their table is nearly ready. Restaurants can customize both messages to match their brand.
Can I customize wait times and notification settings?
Absolutely. Each location can set its own estimated wait time per party, notification trigger, maximum party size, and maximum waitlist capacity.
Can I limit how many guests join the waitlist?
Yes. Restaurants can define the maximum number of parties allowed on the waitlist, helping prevent overcrowding during busy service periods.
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