The GM Handbook

A Guide To
The HOSPITALITY INDUSTRY

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April 18, 2024

"86" Explained: What It Means and Why It Matters to Bakeries

April 18, 2024

Maximize Decaf Coffee Demand at Your Store, Just Like Peet's Coffee

Technology

"86" Explained: What It Means and Why It Matters to Bakeries

Coffee

Maximize Decaf Coffee Demand at Your Store, Just Like Peet's Coffee

Mobile

5 Ways Rook Coffee Can 10x It's Mobile App Experience

Marketing

How Restaurant Owners Can Launch a Robinhood-Style Referral Program

Customer Loyalty

Noodles & Company Bets on Loyalty and Digital to Revive Sales

Operational Efficiency

Take Charge of Your Multi-Unit Coffee Shop Operations With Per Diem

Trends

How to Build a Starbucks-Like Brand in 2024: Per Diem's Guide

Mobile

How Blue Bottle Coffee Can Take Their Mobile Experience to the Next Level

Events

How Krispy Kreme's Solar Eclipse Doughnut Went Viral: Lessons for Dessert Shops