Product Updates: Delivery Tracking, Store Credit, and Coupons

This release focuses on improving delivery visibility, giving you more control over payments and discounts, and making menus and ordering more reliable across web and app.

Delivery tracking and control

You can now track and manage in-progress deliveries more clearly.

Orders handled through DoorDash and Uber now show live status updates, including courier progress. You can also manage and cancel deliveries directly while they are in progress.

This gives better visibility into delivery operations and helps handle issues faster.

Store credit now works across locations

Customers can now reload and use store credit with proper location handling.

Store credit works more accurately across multiple locations, and checkout reflects the correct balance depending on where the order is placed.

Coupons and full-order discounts

Coupons can now apply to the entire order, not just specific items.

This gives more flexibility when running promotions, especially for store-wide offers or campaigns across multiple locations.

Menu structure and category control

Menus now support a more structured category system.

You can organize categories in a nested format and control visibility more easily. This helps manage larger menus and keeps the ordering experience cleaner for customers.

Rewards and gift card updates

Rewards and gift card experiences have been refined.

The spend rewards page has been updated for better clarity, and gift card flows are easier to manage with improved placement and control over when customers can buy or redeem them.

Address and location handling

Address input and location selection are now more reliable.

Autocomplete has been improved, and location selection works more accurately during ordering and in the dashboard.

Notifications and messaging

Messaging capabilities have been expanded.

Support for SMS providers has been added, and marketing tools like the calendar and banner notifications have been updated to help manage campaigns more easily.

Website and ordering setup

Website configuration and ordering setup are now more stable.

You have better control over website settings, including validation and regeneration, making it easier to manage your online storefront.

Ordering reliability improvements

Several updates improve how orders behave across different scenarios.

Re-ordering works more consistently, pre-sale handling is more stable, and busy periods are handled more reliably. These changes reduce edge cases during peak hours.

Checkout and product handling

Checkout and product handling continue to improve.

Combo items are now supported in checkout, and product availability and out-of-stock behavior are more predictable.

Additional improvements

A set of smaller updates improve the overall experience.

This includes better order confirmation details, improved review display, QR code download links, and cleaner dashboard flows.

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