Adjust your delivery fee
Optimize your delivery fees to encourage customers to order directly from your app.
Instructions
- Click on "Settings" from your merchant dashboard.
- Toggle the button next to "Impose a service fee on your customers for every order placed."
- Toggle the "Waive service fee" button after imposing the service fee.
- Toggle the button to charge customers the full DoorDash delivery fee.
- Toggle the "Waive delivery fee" button.
- Enter the waiver amount, ensuring the delivery fee is exempted for transactions exceeding that amount.
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Click "Settings" on Your Merchant Dashboard
Optimizing your delivery fees is crucial for attracting customers to order directly from your app. Follow these simple steps to set up delivery fees that work for your business:
Step 1
Click on "Settings" from your merchant dashboard.
Tip: Charge fees that balance maximizing order volume and protecting your profits.
Go to "Fees & Tips"
Charge service fees strategically to enhance your customers' experience and increase order frequency:
Step 1
Toggle the button next to "Impose a service fee on your customers for every order placed."
Tip: Keep service fees reasonable, as customers tend to respond positively to lower delivery fees.
Waive Service Fee
Encourage larger orders by offering to waive the service fee for transactions over a certain amount:
Step 1
Toggle the "Waive service fee" button after imposing the service fee.
Tip: Motivate customers to order more by providing fee exemptions for larger transactions.
Charge DoorDash Delivery Fee
For transparency and clarity, charge customers the full DoorDash delivery fee. Customize the title and minimum spend amount:
Step 1:
Toggle the button to charge customers the full DoorDash delivery fee.
Tip: You can adjust the default minimum spend amount ($20) to suit your business needs.
****Waive Delivery Fee
Offer an extra incentive for larger orders by waiving the delivery fee over a specified spending threshold:
Step 1:
Toggle the "Waive delivery fee" button.
Step 2:
Enter the waiver amount, ensuring the delivery fee is exempted for transactions exceeding that amount.
Tip: Providing free delivery for higher transaction amounts can be a powerful motivator for customer loyalty.
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