Where to Find Advanced Prep Time

1. Log in to your Merchant Dashboard
   
2. Go to Operations from the left menu
   
3. Click Order Placement
   
4. Open the Prep Time tab (4th tab)
   
5. Scroll down to view:
   
   • Regular Prep Time (default setup)
     
   • Advanced Prep Time (dynamic configuration)
     
     

How to Set Up Dynamic Prep Time by Order Cost

Within the Advanced Prep Time section:

1. Click Add Interval
   
2. Select the Location the rule should apply to
   
3. Enter the Order Total range
   
4. Set the Prep Time (in minutes)
   
5. Repeat to create multiple tiers as needed
   
6. Click Save

Example Configuration

You can structure prep time like this:

• Orders $0 to $50 → 15 minutes
  
• Orders $51 to $150 → 30 minutes
  
• Orders $151 and above → 45 minutes
  

This ensures larger or higher-value orders automatically receive appropriate preparation time.

How It Works

Once saved, prep time will dynamically adjust based on the customer’s gross order total. If an order does not match any advanced rule, the default Regular Prep Time will apply.

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