Manage Catering in Your Merchant Dashboard

Mark Items or Categories as Catering

To make items available for catering, you can enable Catering at either the item or category level.
After marking items or categories as Catering, you must also enable Catering at the location level.

If Catering items are enabled but the location does not have Catering enabled, Catering items may not appear correctly, and your menu may disappear from the customer experience.

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Option 1: Mark individual items as Catering

Go to:‍

Merchant Dashboard → Menu Management → Items

Step 1: Open Items

Navigate to Menu Management → Items

Step 2: Filter by Catering

Use the Catering filter

Step 3: Toggle items

Turn the Catering toggle ON for individual items you want available for catering.

Step 4: Save your changes

Click Save

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Option 2: Enable Catering for an entire category

If you want all items inside a category to be available for Catering:

Go to:‍

Merchant Dashboard → Menu Management → Categories

Step 1: Open Categories

Navigate to Menu Management → Categories

Step 2: Enable Catering

Turn ON the Catering toggle for a category.
This automatically applies Catering to all items in that category.

Step 3: Save your changes

Click Save

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Configure Catering Prep Time

Catering now follows the same prep time logic as regular ordering.
This allows you to require more advance notice for larger or more complex catering orders.

Go to:

Operations → Order Placement → Prep Times → Category Prep Time

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How to configure Catering prep times

Step 1: Add a category prep rule

Click Add Category Prep Time

Step 2: Select catering categories

Choose categories used for Catering, such as:

• Platters
• Trays
• Bulk Orders

Step 3: Assign prep time

Enter prep time and select a time unit.
Longer prep times require customers to place orders further in advance.

Step 4: Save your changes

Click Save

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Configure Catering Delivery Settings‍

Catering delivery can now be managed independently from regular delivery.

Go to:

Operations → Delivery → Catering

You can customize:

• Delivery radius
• Minimum order amount
• Delivery fee structure

These settings apply only to Catering orders.

Step 1: Update delivery settings

Adjust your Catering delivery preferences.

Step 2: Save changes

Click Save

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Configure Catering Hours

Catering operating hours can now be managed separately for each location.

Go to:

Locations → Select Location → Catering Accordion

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How to set Catering hours

Step 1: Open location settings

Select the location you want to update.

Step 2: Open Catering settings

Expand the Catering accordion

Step 3: Configure settings

Set:

• Catering operating hours
• Calendar invite email settings

Step 4: Save changes

Click Save

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Enable Catering Guest Checkout

You can allow customers to place Catering orders without creating an account.

Go to:

Settings → App Features → Order Preference

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How to enable Guest Checkout

Step 1: Open Order Preference settings

Navigate to:

Settings → App Features → Order Preference

Step 2: Enable Catering Guest Checkout

Turn ON the Catering Guest Checkout option.

Step 3: Save your changes

Click Save

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Separate or Combine Your Catering Menu

You can choose whether Catering appears inside your regular ordering flow or as a separate Catering experience.

Go to:

Settings → General → App Features

Open the App Features tab.

Step 1: Locate Separate Catering Menu

Find the Separate Catering Menu feature.

Step 2: Turn the feature ON or OFF

• Turn ON to create a separate Catering experience with separate carts
• Turn OFF to keep Catering integrated into your regular menu flow

Customer Experience Updates

Web Ordering

Customers will now see:

• Catering items directly inside the regular menu
• A blue CATERING ONLY badge on catering items
• A Catering filter pill for viewing catering items only

No separate Catering URL is needed.

Mobile App

Customers will now see:

• Catering badges on catering items
• A dedicated Catering tab in horizontal category navigation
• Filtering for Catering only items

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Scheduled Catering Orders

Customers can:

• Schedule catering orders for a future date and time
• Automatically follow prep time rules configured for Catering categories

Prep time requirements determine how far in advance Catering orders can be placed.