The GM Handbook

A Guide to mobile apps for coffee shops and restaurants

October 22, 2024

Best Practices for Driving Customer Engagement with In-App Posts: A Crave Cookies Case Study

October 7, 2024

Buddies Coffee: How a Pro Skater and His Girlfriend Built Williamsburg’s Coolest Café

Business

How Can Restaurants Respond to Inflation With Smart Promotions?

Customer Loyalty

How Can the Lumpia Company Offer a Modern Loyalty Experience Through Their App?

Marketing

How Restaurants Can Leverage a Mobile Ordering App to Grow Email Marketing List

Loyalty Programs

How Tikka Shack Uses Mobile App to Boost Tuesday Sales

Customer Loyalty

Become an Industry Leader with These Pioneering Restaurant Loyalty Features

Coffee

How Cafe Grumpy Subscriptions Make Great Father's Day Gifts

Restaurants

Forget OpenTable and Resy: Discover the Best Asian Restaurants on Minitable

Square

What's Square's 2024 Campaign for Restaurants All About?

Restaurants

What Common Frustrations Can Restaurant Owners Eliminate With a Mobile App?

Business

How Restaurant Owners Can Set Healthy Boundaries and Prevent Burnout

Growth

Pilar Guzman's Inspiring Journey From Immigrant to Empanada Empire CEO

Business

How to Increase Restaurant App Checkouts on Slow Sundays

Hospitality

How Mobile Ordering Can Reduce Queues at Festivals Like Coachella

Loyalty Programs

8 Best Restaurant Loyalty Program Examples to Increase Customer Retention

Technology

What Changes Should the Sightglass Coffee's New CEO Sharon Healy Bring?

Technology

Primal Bowls App vs. Juice N' Bowls: Which Health Food Ordering App Is Best?

Delivery Apps

Get Your Chip City Cookies Delivered Right to Your Door With Their App

Partnerships

Is Birdhouse Coffee App Costing More Than It's Worth? A Cost-Benefit Analysis

Development

May Round Up: How These Per Diem Features Are Helping Restaurants Connect With Customers

Culture

Kolkata Chai Co.: How The Sanyal Brothers Are Reviving Chai's Roots in America

Roasters

How Cumberland & These Top Roasters Roast the Competition With Square

Loyalty Programs

How to Use eGift Cards to Increase Coffee Shop Sales During Slow Times

Promotions

10 Creative Ways to Promote Your Coffee Shop on Instagram Reels

Growth

787 Coffee: How Brandon Ivan Pena Created a Puerto Rican Coffee Empire

Operational Efficiency

How Think Coffee NYC is Maximizing Staff Efficiency and Profits with an App

Mobile

Why Coffee Shop Owners Love Per Diem for Square Mobile Ordering

Coffee

How Michael Haft Turned Compass Coffee Into Washington's Go-to Cafe

Promotions

5 Ways Dough & Co. & Others Are Incentivizing Customers to Download Their App

Culture

The Future Is Fusion: Why Third-Culture Cuisine Is Here to Stay in America

Restaurants

How Polka Dot NYC Drives Customer Loyalty With a Restaurant App

Loyalty Programs

How to Launch a Starbucks-Like Birthday Rewards App for Your Coffee Shop

Menu Engineering

Cold Press Refreshers Are This Summer's Must-Have Drinks - Take Inspiration From Pure Green

Marketing

What Local Coffee Shops Can Learn From Blank Street's Innovative "Green Room"

Events

Maximize 'Eat What You Want Day' Sales Through Your White Label Restaurant App

Hospitality

How to Select the Perfect New York Food Photographer on a Budget

Mobile

Why Boba Guys Needs a Mobile App to Take Customer Rewards to the Next Level

Square

Jack Dorsey's Return to Square: What It Means for Restaurants

Business

How to Handle Your Coffee Shop's Store Credit From Mobile Orders

Square

Why Square Is the Top POS for Coffee Shops & Restaurants in 2024

Mobile

How Per Diem Learned From Sweetgreen's Example to Build an Amazing White-Label App

Business

Create Value Menus to Satisfy Cravings Despite Inflation Like Applebee's

Coffee

How to Choose the Best Equipment for Your Coffee Shop in 2024

Sustainability

How Nestlé's Blue Bottle Coffee is on Track to Achieve Carbon Neutrality Certification

Business

Per Diem Rises Above Craver For White-Label Mobile Apps Integrated With Square

Artificial intelligence

Restaurant Owners: Use Square's Photo Studio for Menu Images That Sell

Coffee

Philz Coffee: A Case Study in Strategic Growth and Innovation

Events

Restaurants, Make Peace With Mother's Day This Year - Tips to Improve Efficiency

Square

Keep Your Restaurant Running Smoothly With Square Offline Payments

Trends

National Restaurant Association Report: Key Insights for Growth

Marketing

Amp Up Your Coffee Shop's Visibility With These Promotional Assets

Growth

Can Taco Bell Really Get as Big as McDonald's? An In-depth Look at Their Expansion Plans

Restaurants

Dough & Co. Shows Chains How Mobile Tech Can Boost Pizza Sales

Menu Engineering

Starbucks' Summer Menu Has Everyone Buzzing - How to Launch Your Viral Menu

Technology

"86" Explained: What It Means and Why It Matters to Bakeries

Coffee

Maximize Decaf Coffee Demand at Your Store, Just Like Peet's Coffee

Mobile

5 Ways Rook Coffee Can 10x It's Mobile App Experience

Marketing

How Restaurant Owners Can Launch a Robinhood-Style Referral Program

Customer Loyalty

Noodles & Company Bets on Loyalty and Digital to Revive Sales

Operational Efficiency

Take Charge of Your Multi-Unit Coffee Shop Operations With Per Diem

Trends

How to Build a Starbucks-Like Brand in 2024: Per Diem's Guide

Mobile

How Blue Bottle Coffee Can Take Their Mobile Experience to the Next Level

Events

How Krispy Kreme's Solar Eclipse Doughnut Went Viral: Lessons for Dessert Shops

Culture

The Art of Networking: Why People Prefer Supporting Coffee Shops They Know

Loyalty Programs

Weekday Wins: How Loyalty Programs Drive Repeat Business for Work-From-Home Diners

Restaurants

How Primal Bowls Dominates the Acai Bowl Craze with Their Mobile App

Square

How Square POS Simplifies Multi-Location Operations for Small QSR Chains

Business

What to keep in mind when creating offers to increase walk-ins at your restaurant

Trends

Wendy's Dynamic Pricing Strategy: What Local Fast-Food Chains Need to Know

Partnerships

Boost Your Bottom Line: Insights from Krispy Kreme's & McDonald's Partnership

Coffee

Monin and More: Your Guide to Sourcing the Best Organic Coffee Syrups

Culture

Old School Meets New School: How Kee Wah Bakery Uses Mobile to Connect With Customers

Events

National Burrito Day 2024 Promotions: How Chipotle Drove Sales With Free Burritos

Culture

The Kimchi Craze: How Korean Food Became a Sensation in America

Marketing

How Starbucks Became a Global Coffee Giant: Marketing Strategies Analyzed

Automation

How Chip City Shakes Up Breakfast with Crookie Launch

Events

Create an Easter Menu That Wows With Lancaster Cupcake Inspiration

Growth

How to Get More Customers and Increase Sales With Your Mobile Ordering App

Restaurants

How To Keep Your Restaurant Competitive as McDonald's Prices Rise

Events

5 Events That Growing Restaurateurs Shouldn't Skip in 2024

Business

A Step-by-Step Guide to Calculating Your Coffee Shop's Break-Even Point

Development

Must-Have Per Diem Features to Double Your Restaurant's Efficiency

Square

How to Create a Restaurant Training Manual for Square POS Usage

Business

Ohio Restaurant Closures: Here's How Owners Can Combat Increasing Expenses

Restaurants

As Minimum Wages For Tipped Workers Rise, How Can QSRs in DC Thrive?

Promotions

Promote Your Mobile Ordering App Like the Pros: 7 Coffee Shops Doing It Right

Development

Starbucks' website is ranked on top in 2024 - here's how yours can too.

Events

Solar Eclipse 2024: How Your Coffee Shop Can Capitalize on This Celestial Event

Liquor

Tap Into the Growing Market: Stock Non-Alcoholic Drinks at Your Liquor Store

Coffee

3 Keys to Building a Successful Specialty Coffee Brand Like Coffee Project NYC

Business

Write Effective Restaurant Shift Notes: The Complete Guide With Templates

Artificial intelligence

8 Ways Leading Restaurants Are Using AI to Increase Efficiency and Profits

Coffee

How to Meet Gen Z's Evolving Coffee Preferences With Fourth Wave Specialty Coffee

Business

How to Manage Charity Requests Without Hurting Your Coffee Shop

Sustainability

Brewing Up Sustainability: How Ambee Coffee Sources Organic, Fresh Roasted Beans

Square

The Complete Guide to Square Text Message Marketing for Restaurants

Events

How to Leverage Fun Events as a Creative Coffee Shop Marketing Tactic

Menu Engineering

Assessing Panera's Revamped Menu for 2024: A New Era or Misstep?

Culture

Starbucks Unionization: Should Local Coffee Shops Be Concerned?

Marketing

Partner With The Right Influencer, Like Madie Tsang, to Promote Your Coffee Shop

Customise your experience by