Your First 30 Days With Per Diem: A Guide for Coffee Shops

TLDR

The first 30 days with any new tech partner can either feel like a honeymoon or a headache. For coffee shop owners who live and breathe efficiency, every day counts. 

That’s what Per Diem is built to do.

When shops start with us, most of them expect the usual process delays, generic templates, and scattered support. What they experience is a fully working mobile app that’s ready fast, synced to Square, and backed by a team that answers when you need help. That first month sets the tone for everything that comes after, so we make sure it feels simple from the start.

Here’s your first 30 days will look like.

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Signing Up: A Seamless Start with the Mobile App

Your App Is Built Within a Day

The process starts the moment you complete your onboarding form. Once you're in, our team immediately begins tailoring your mobile ordering app to reflect your brand, pulling in colors, logos, and your unique vibe. Designed with your convenience in mind, the process is completed within 24 hours.

This rapid setup gives owners time to focus on operations while we get their app off the ground. Salud Juice, Long Beach's top Juice & Smoothie bar, described the transition as a breath of fresh air, especially after struggling with a clunky previous provider. With Per Diem, their staff and customers quickly felt the difference.

No Learning Curve or Long Setup Guides

Your team doesn’t need to learn a new system. You won’t spend time reading help docs or watching tutorial videos during closing shifts. The app fits into your existing routine, without requiring your staff to memorize new workflows or tech.

It’s your full mobile ordering app, built to match your brand and designed for how your customers order. Drink categories, custom modifiers, pickup options, and prep time logic are all handled for you, so you’re not left figuring it out on your own.

Jeremiah Shalo from Kribi Coffee, an award-winning multi-location coffee chain, told us their launch was fast and intuitive. He mentioned that customers were already comfortable using the app on day one, and his team didn’t feel overwhelmed. They are already planning to expand into features like subscriptions and pre-sales because the foundation felt complete right out of the gate.

Start now and launch your app by tomorrow.

Seamless Menu Sync with Square POS

Everything Transfers Automatically

Per Diem is purpose-built for Square sellers. Once your app is live, our system connects directly with your Square POS to reflect your full menu in real-time. This means you won't have to enter duplicate data or worry about inconsistencies between your register and your app.

This sync is not only accurate but also flexible. If you update your menu in Square, it reflects in your app automatically. It keeps your tech stack simple and saves hours you'd otherwise spend maintaining two systems.

Designed to Match the Way You Serve

Per Diem makes sure your app is structured for mobile use. Some shops need more flexibility with modifier options. Others want to feature certain items up top or organize menus for seasonal drinks. Whatever your layout, we tailor the app so it reflects how your shop operates. The intuitive interface allows you to tweak item descriptions, prices, and availability with a few simple clicks, so your team can make changes without needing technical help.

Perisseia Coffeehouse had been using Square for over two years before joining Per Diem. They told us they were nervous about adding a new layer to their system, but the integration was smooth. Their menu was ready, communication was quick, and the onboarding was easier than expected.

You’ll continue managing your menu inside Square just like you always have. We simply make sure it shows up correctly in the app, with no delays and no double entry.

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Marketing Essentials: Using Per Diem's Digital and Physical Assets

Enhancing Visibility with Digital Tools

With so many coffee shops, delivery platforms, and ordering options competing for attention, your café needs to stay front and center. Customers can’t use your new app if they don’t know it exists. That’s why getting the word out right after launch is just as important as the app itself.

Once you go live, you get a full set of marketing tools ready to put into action. Window decals show customers where to order. Postcards make it easy to spread the word at the counter or in to-go bags. If you don’t have polished product photos, we provide a library of high-quality images that you can use in your app without any extra work. Everything is designed to fit your brand and feel like it came from your café, not a generic template.

Kribi Coffee shared their experience with this part of the process:
“We also really appreciate the complimentary physical and digital marketing materials. We've never experienced that level of support from an app partner before. It's refreshing and genuinely useful, and the fact that you offer help in ways beyond just providing the app is truly praise-worthy.”

Instead of spending your first few weeks creating signage, designing handouts, or hiring a freelancer, you can start encouraging app orders immediately. The materials are practical, well-made, and built to do one job: get customers using your app from the start.

A Custom Landing Page That Boosts Visibility

Every Per Diem app includes a branded landing page for your shop. You can link it from your website, your Google business listing, or your Instagram bio. It gives customers a direct way to place orders without needing to download anything first.

It also helps your café show up in local search results. When people look for your business online, they can find your ordering page right away. That kind of visibility takes extra tools and thousands of dollars. With Per Diem, it’s already included with your app subscription.

There’s no need to design a new page or pay for hosting. The page is live when your app goes live, and it’s built to drive orders from the start.

Customer Support and Feature Requests

Responsive Customer Support

When you launch with Per Diem, you’re not left to figure things out alone. From your first week onward, our support team is easy to reach, quick to respond, and ready to help. You don’t have to explain your setup every time you reach out. We know your app and your menu, and we solve issues without delays or long wait times.

Whether it’s a change to how modifiers display or a new item added just before the weekend rush, support is easy to reach and is already familiar with your setup. There’s no need to explain things from scratch. You just get help that works, right when you need it.

VALI Coffee Co shared this after their setup:

“This is our second go at a mobile app, and this has completely exceeded our expectations. The customer service was beyond helpful. Setting it up was incredibly easy, and everything on the platform is very user-friendly. We just want to give our biggest thanks to the Per Diem team for all their help in getting what we think is the best mobile app we could have ever asked for.”

Features That Evolve With Your Café

Every coffee shop has its own needs. That’s why Per Diem isn’t limited to a fixed feature list. When you tell us what would make your app more useful, we take it seriously and find ways to build it in. 

Over one-third of new capabilities added in the last quarter came from small businesses asking, “Could we do this too?” and seeing it happen.

Many of the features in Per Diem today were developed as requests from small businesses. Conversations with café owners inspired the creation of features like recurring presale, category schedules, schedule override, streaks, and various other tools. Someone like you requested those features, and now they are helping other shops expand.

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Final Thoughts

Your first 30 days with Per Diem are about momentum. Not just getting live, but building something you can grow on. From fast setup to thoughtful support and meaningful marketing, what starts as a mobile app quickly becomes a core part of your customer experience. The best part? You don’t have to figure it out alone. You just have to get started.

See your app before you build it. Book a quick demo today.

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