Tampa’s Famous Blind Tiger Coffee Roasters Partners with Per Diem to Power Growth and Loyalty

TLDR

Blind Tiger Coffee Roasters, a fast-growing specialty coffee brand based in Tampa Bay, has become one of Florida’s most recognized local café chains. Founded in 2014 with a single location in Ybor City, Blind Tiger has expanded to eight cafés across the region and is preparing to open several more in the coming year. Known for its speakeasy-inspired atmosphere and dedication to quality roasting, the brand continues to attract a loyal following. As Blind Tiger plans its next phase of growth, it has partnered with Per Diem to strengthen its customer experience with a reliable app that brings loyalty and eGift programs together in one place.

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The Story Behind Blind Tiger Coffee Roasters

Blind Tiger Coffee Roasters began in Tampa’s historic Ybor City, a neighborhood filled with culture and creativity. The founders wanted to bring craftsmanship back to coffee and create a café that reflected the area’s charm and history. Inspired by the hidden world of Prohibition-era speakeasies, they built Blind Tiger as a place for people to enjoy coffee that was so rich and original it could feel like a secret.

Each café carries that same energy today. The spaces are designed for comfort and focus, welcoming people who come to work, meet, or relax. The team takes pride in serving high-quality coffee that reflects their belief in detail, flavor, and community. What began as a single café quickly became a local favorite, and as more people discovered Blind Tiger, its reputation grew beyond Tampa Bay.

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Building a Local Brand That Connects with People

Blind Tiger’s success has always come from creating spaces that feel personal. Customers are drawn to the mix of craftsmanship, authenticity, and warmth that defines the brand. Their cafés are known not only for excellent coffee but also for their atmosphere, where regulars feel recognized and new visitors feel welcome.

The brand grew steadily by staying consistent in its identity and service. As they opened new locations, Blind Tiger’s focus remained on connection. Each café maintains the same thoughtful design, signature drinks, and local community spirit that started it all. With a growing fanbase and plans for more locations, the team needed technology that could keep their customer experience as strong as their coffee.

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When Growth Outpaced Their Old System

As Blind Tiger continued to grow, the team began to face the kind of challenges that come with success. Their cafés were busier, their loyal customers expected a consistent experience everywhere, and their existing tools could no longer keep up.

Their previous app frequently struggled to link loyalty and eGift cards, creating frustration for both customers and staff. For a brand that takes pride in doing things right, that was a real concern. As one of their team members put it, “We had just switched from another POS and the last app company couldn’t get our loyalty or gift cards right.”

That moment made it clear that they needed something stronger. They wanted a platform that could grow with them, one that worked reliably and supported the customer experience they were known for.

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Finding the Right Fit with Per Diem

When Blind Tiger discovered Per Diem, they found a partner that understood the needs of growing coffee brands. Per Diem offered a full solution that could manage loyalty, eGift cards, and customer engagement in one place. It is built for merchants that want both flexibility and ease of use.

The switch to Per Diem was a turning point. The team described it best in their review: 

“The team saved our business! Thank you, Per Diem. We will be customers forever.”

This partnership allowed Blind Tiger to fix the issues that had limited their digital experience and to focus again on what mattered most: serving customers and growing their brand.

Creating a Better Customer Experience

With Per Diem in place, Blind Tiger was able to bring their loyalty program to life in a more engaging way. Customers can now check rewards, earn points, and redeem them instantly through the app. The integration connects with Square Loyalty, so every purchase earns rewards that sync across all locations.

Blind Tiger’s app now offers features like digital gift cards, referral rewards, and app-only specials that encourage repeat visits. The experience is simple for customers and consistent with the in-store service they love. For the team, it means less manual work and a smoother process across every location.

By bringing everything into one reliable system, Per Diem helped Blind Tiger strengthen the bond between their brand and their customers.

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Driving Growth with Technology That Scales

Blind Tiger’s partnership with Per Diem came at the right time. As the brand prepares to open new cafés across Tampa Bay and beyond, having a dependable app gives them confidence to grow without losing touch with their customers. The system’s flexibility allows them to easily manage new stores, track loyalty performance, and launch campaigns that keep their audience engaged.

Today, Blind Tiger can expand with peace of mind, knowing their tools match the quality of their product. They can focus on roasting exceptional coffee and creating memorable experiences, while Per Diem ensures their technology keeps pace with their ambitions.

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Final Thoughts

Blind Tiger Coffee Roasters continues to grow, both as a business and as a community brand. Their cafés remain a local favorite, and their approach to coffee continues to reflect passion and craftsmanship. Partnering with Per Diem has helped them take that same attention to quality into their online experience, ensuring customers receive the same care online as they do in-store.

This collaboration shows how independent coffee brands can use technology to stay authentic while scaling successfully. With strong systems in place, Blind Tiger is ready for its next chapter of growth.

Partner with Per Diem to grow your brand with tools built for cafés that care about their customers.

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